Information for AFRISCO's clients

Contract between Ecocert-Afrisco and each operator

The operations that are to be evaluated for certification are named in the contract.  The specific obligations of each operator are set out in the Afrisco "Ground Rules" which will be sent to each operator.  

Briefly, operators have a contractual obligation to:

¨      Follow the standards all through the year, using approved procedures

¨      Notify Ecocert-Afrisco of any potential changes in production before they are instituted

¨      Set up and monitor their own organic management system, as set out in the Ground Rules, which form a part of the contract

¨      Provide necessary information whenever requested

¨      Keep field records, sales and purchase records, and financial records

¨      Accept scheduled inspections

¨      Accept random inspections on any normal workday

¨      Accept sample taking and associated laboratory costs

¨      Institute corrective and/or preventive actions required to bring you to organic integrity

¨      Provide payment (whether approved for certification or not)

¨      Use the Ecocert-Afrisco logo only to indicate adherence to the organic standard, and discontinue it’s use on all advertising matter if certification is discontinued or withdrawn

¨      Not use any certificate or report in a misleading manner

¨      Use the logo only in the manner we specify in the Ground Rules. 

Ecocert-Afrisco has a contractual obligation to:

¨      Provide organic standards

¨      Make inspections, at least annually

¨      Efficiently process the certification application and inspection, and notify the operator of conditions and results

¨      Accept appeals and complaints and deal with them according to a set of standard procedures

¨      Publish the names of the approved producers

¨      Provide confidentiality and timely responses

¨      Provide transaction certificates for operators who have been certified, speedily, for a fee. 

¨      Constantly improve its services, as set out in the in-house Quality Manual which governs its activities, and which is regularly updated.

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